Avaya One X Communicator Mac

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  • Avaya one-X® Communicator for Mac 2.0.1 2 January 27, 2014 Notice While reasonable efforts have been made to ensure that the information in this document is complete. Avaya Communicator VoIP client is a single, integrated experience that transforms how you interact with colleagues, partners and customers.
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It was such a pain to pack Avaya One-X Communicator SCCM Application Package! It is using InstallShield, but it is not a typical installation package. When I was reading the admin manual, I can use “install.exe -silent” to install silently successful on a local machine. But when I push it via SCCM, it just failed every time.

I tried using batchfile to invoke this silent parameter but failed as well.

So here is the solution, when you open the install.exe, do not click next, just let it sit there:

Now we go to your local user folder : UsersusernameAppDataLocalDownloaded Installations:

Now you can see 3 folder, click on each of them, you will find the main avaya one-x communicator installer, which is onexc_6_2_3_setup.msi, you can using SCCM to auto popular application information. However this is not done yet.

Go to the other two folders, and find Avaya.UCA.TypeLIbrary.msi, this is another file needed for the application.

We upload these two msi files to SCCM server, and use a batch file to run it :

@echo off
cls
echo ——————————————————–
echo Installing Avaya One-X Communicator
echo Rui Qiu
echo 07132015
echo ——————————————————–
REM Install Avaya One-X Communicator Library Plugin
msiexec.exe /qb /norestart /i “%~dp0Avaya.UCA.TypeLibrary.msi”

Avaya One X Communicator Mac

REM Installing Avaya One-X Communicator
msiexec.exe /qb /norestart /i “%~dp0onex.msi”
REM Return exit code to SCCM
exit /B %EXIT_CODE%

Woolah! We are done with Avaya One-X Communicator SCCM Application!

Remote Worker allows the connection of supported IP phones andclient applications remotely from IP Office, without requiring any VPN concentrator equipment with IP Office.

With the Remote Worker feature enabled, remote 9600 H.323 or SIPJ100 IP Phones can connect to IP Office even if it is located behind a NAT router. The same appliesto supported client applications, see supported SIP endpoints. The sets or applications are authenticatedon IP Office in the same way as if in the private network. The IP Office determines that the user is located outside the privatenetwork and relays the VoIP RTP traffic to ensure it transverses theNAT router.

The following 9600 phones are supported:

  • 9620, 9630, 9640, 9650

    Note

    The H.323 signaling and the media traffic is not encrypted howeverthe proprietary binary format adds a basic level of encryption.

  • 9608, 9611, 9621, 9641

    Note

    The H.323 signaling and media traffic may be encrypted using TLSand SRTP respectively.

The following SIP endpoints are supported:

  • Avaya J100 Series IPPhones:

    • J129 (Standard SIP phone)

    • J139, J159,J169,J179 (SIP Feature phones)

  • Avaya Vantage™: K175, K165, K155

  • Avaya IX™ Workplace Client platforms:

    • Avaya IX™ Workplace Client for Windows

    • Avaya IX™ Workplace Client for Android

    • Avaya IX™ Workplace Client for Mac

    • Avaya IX™ Workplace Client for iOS

  • B179

  • B199

  • Avaya Communicatorfor IP Office

  • one-X Mobile iOS

  • one-X Mobile Android

To reach the IP Office from the remote private network, remote IP phones or clientapplications need to be configured to point to the public IP addressof the NAT router hosting IP Office. Configurable ports need to be forwarded to IP Office. IP Office requires a valid public IP address configured for thefeature to function. The public IP address can be statically configuredor dynamically discovered via a STUN server.

Administrators enable Remote Worker feature using IP Office Manager. To use the Remote Worker feature, you require theEssential Edition license. The Essential Edition license provides4 remote workers.

Additional Remote Workers can be configured if those additionalusers are licensed and configured with either Teleworker or PowerUser user profiles

Avaya one x communicator softphone download
Note

On Server Edition systems, the Remote Worker is supported for alluser profiles (Basic User, Office Worker and Power User)

Avaya 1 X Communicator

SIP phones using Avaya SBCE

The Avaya Session BorderController for Enterprise (Avaya SBCE) sits on the edge of customer’s network with both internaland external IP interfaces. Using these IP interfaces, Avaya SBCE functions as the gateway for SIP traffic into and outof the network. When used internally, SIP clients register to the IP Office directly. When used externally, the SIP clients connectto the Avaya SBCE. This is achieved using Split DNS, which automaticallyresolves the FQDNs to the internal IP address of the IP Office or the public IP address of the Avaya SBCE depending on where the clients are currently located.Apart from acting as a gateway, Avaya SBCE also provides protection against any external SIP-basedattacks. For privacy over the public internet, the public side ofthe Avaya SBCE facing the remote workers must be configured to use therecommended values of TLS for signaling and SRTP for media encryption,as long as they are supported by the endpoints.

Avaya One-x Communicator 6.2

The following endpoints are supported as IP Office Remote Workers with Avaya SBCE.

Avaya One-x Communicator User Guide

  • Avaya J100 Series IPPhones:

    • J129 (Standard SIP phone)

    • J139, J159, J169, J179 (SIP Feature phones)

  • Avaya Vantage™: K175, K165, K155

  • Avaya IX™ Workplace Client platforms:

    • Avaya IX™ Workplace Client for Windows

    • Avaya IX™ Workplace Client for Android

    • Avaya IX™ Workplace Client for Mac

    • Avaya IX™ Workplace Client for iOS

  • one-X Mobile iOS

  • one-X Mobile Android

  • Avaya Communicatorfor IP Office